Sea Containers London

Everything. Nothing to complain about in terms of the property.

There is a lot to like (even love) about Sea Containers but for a property claiming to be 5-star, there are some fundamental big misses. Good Whilst the building itself is a triumph of brutalist architecture the interiors are brilliantly funky and modern. Decor - in the room it had a modern vibe and looks really cool. Well stocked mini bar, big tv, and a good size bathroom. The shower was super. Decor - lobby area is stunning and fun! We loved the notice board with the changing humoured messages. Location - next to the River Thames and the restaurant and bar are great for people watching Food - the meal we had in the restaurant was good (with London level pricing 😄) WiFi - no issues here, fast and easy to access Lovely private patio area (it’s ok though Sea Containers, I’ll water the plant pots for you!) Could be better The bed - small and uncomfortable. Why spend all that time and effort having the room look fabulous and then put a lousy, uncomfortable, tiny bed in there! Hunt the light switch - they are all over the room and well hidden and sometimes they didn’t seem to work. It seems that whoever has designed this room doesn’t actually use hotels - there does seem to be a lot of dead space. Noisy air con - I mean, in this day and age! Stay for Supper - a great idea which we upgraded to but a bewildering process where some staff advised a booking hadn’t been made, the website confirming so then getting an email saying there was one and the restaurant advising that we had! It then resulted in us being over charged on the bill rather than discounted!!! Staff are a bit hit and miss. Some are professional and helpful and others are a tad surly. If Sea Containers wants to stay at the 5-star end of the market then it needs to up its game a tad otherwise it risks being a glorified 4-star wannabe. Despite all of this. We love what the hotel tries to be 👍

Amazingly comfortable bed, best pillows I’ve ever slept on! Very quiet room with fantastic amenities. The breakfast was incredible, fully recommend. The staff were all really helpful and friendly. We loved the bars and the overall relaxed atmosphere of the hotel. Cannot wait to return!

Sea Containers Hotel – A Memorable Stay with Room for Improvement** We had a fantastic bank holiday weekend at Sea Containers Hotel. The accommodation was spacious, beautifully designed, and exceptionally comfortable, with excellent bathroom facilities that added to the overall luxury. While the hotel offers a great experience, there are areas that could be improved to enhance guest satisfaction. As a family with a teenage daughter, we found ourselves in the lobby during the evenings, as she was understandably not permitted in the bar. However, service in this area was lacking, and we had to seek assistance rather than having staff proactively available. Addressing this would make the hotel more family-friendly and welcoming. Breakfast was enjoyable, though communication could be improved. The scrambled eggs were below expectations, and we only discovered on the last day that fresh options such as fried eggs and pancakes were available upon request—something that should have been clearly mentioned at the start. Overall, Sea Containers Hotel provides a wonderful stay, with excellent accommodations and ambiance. A few adjustments to service and guest communication would elevate the experience even further.

The staff in the cocktail bar, were so professional welcoming and only too happy to help with anything, the best I have experienced. 10/10 good job.